Staff Profiles
Colleen Norgren, Paralegal

Educational Background
Bachelor of Science: St. Cloud State University - Speech Communication - Emphasis: Paralegal Studies
Associate of Applied Science: North Hennepin Community College - Paralegal Studies (ABA approved)
Paralegal Certificate – Minnesota School of Business/Globe University
Professional Experience
Paralegal since 1993
Paralegal Instructor since 2005
Colleen is paralegal to Gerald S. Paulson and Meredith J. Boudrie in the areas of criminal defense and family law.
She has also been an instructor with Globe University/Minnesota School of Business since 2005. She has taught a variety of legal classes, Foundations of Writing, Student Success, and Career Development. Previous to working at Smith, Paulson, O'Donnell, PLC, she was a paralegal for the Seventh Judicial District Public Defender's office where she assisted attorneys in ten counties focusing primarily on high profile criminal trial work. She has also worked as a paralegal in the areas of personal injury, insurance defense, products liability and workers' compensation. Colleen is a member of the Minnesota Paralegal Association (MPA), National Federation of Paralegal Associates (NFPA), and served as past treasurer of the St. Cloud Area Legal Assistant Association (SCALA). Colleen has served on the Advisory Board for MSB/GU for paralegal education and participated in functions for the American Association for Paralegal Educators (AAfPE). Colleen has also written for the Institute for Paralegal Education (IPE) in the area of Advanced Litigation Skills for a paralegal certificate program.
Kaye Eisele, Receptionist

Kaye Eisele is the name, FUNs her game. Kaye is a wife (40 years) a mother and grandmother of 6. She knows how to be fun, but she can also be compassionate when the situation calls for it.
After 33 years of commuting to Minneapolis and high stress jobs, she decided it was time to give that all up and go for the job that she thought would be FUN. So, one day she picked up the phone, called our office, and told us just that. We hired her and the rest is history.
Kaye has been here for 8+ years and still “lights up” the place. Her main responsibility as Receptionist is to make you feel comfortable. Over the years, she has served many cups of coffee and gotten to know many of you. She would like to thank you all for making her
job what it is.
Pam Sweeney, Paralegal

Educational Background
Paralegal Certificate – Minnesota Paralegal Institute
Professional Experience
Legal Assistant 2006-2008
Paralegal 2008-Present
Pam Sweeney is a graduate of Rockford High School in Rockford, Minnesota. She began working at Smith, Paulson, O’Donnell & Associates, PLC as a legal assistant to Patrick O’Donnell in 2006. She enjoyed the fast paced, challenging work and attended the Minnesota Paralegal Institute in 2007 to become a paralegal. Pam graduated in 2008 and received her Paralegal Certificate. She is now paralegal to Patrick O'Donnell in the areas of employment law, business law, collections and civil litigation. Prior to working with Smith, Paulson, O’Donnell & Associates, PLC, Pam was the executive assistant to the president of a moving company for ten years, and the marketing assistant to the president of a printing company for five years. She has been actively involved with Toys for Tots in the Monticello area for the last six years.
Barbara J. Scherbing

Educational Background
Court Reporting Degree – St. Cloud Business College
Professional Experience
Legal Secretary/Assistant – 1978 – Present
Barb graduated from Healy High School in Pierz, Minnesota in 1977. She attended and graduated from St. Cloud Business College as a Court Reporter in 1978.
Her work career includes four years in Tampa, Florida, working for an insurance defense firm, two years in Winona, Minnesota, for a small general practice firm and as legal assistant to Gregory V. Smith since 1984 in the areas of real estate and probate.
Barb is married with two grown sons – both computer nerds. She is a past member and officer of Monticello Jaycees and acted as Gambling Manager for that organization until closure of its pull-tab operations. She was the treasurer of the Little Mountain PTO while her boys attended there. She has been active in Community Toys for Tots for over 10 years including acting as Local Area Coordinator through the Toys for Tots Foundation for five of those years.
